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Citizens Police Academy Alumni Association

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1. What is the Citizens Police Academy?
2. When will there be another Citizens Police Academy class offered?

Engineering

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1. How can I get a map of the city water and sewer near my property?
2. Do you have plans for my house?
3. Are design standards available?
4. How do I report a streetlight outage?

Fire

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1. Fire Alarm, Sprinkler, and other Fire Permits
2. Non-Emergency phone number to the Waukegan Police Department
3. Does the Waukegan Fire Department offer CPR classes?
4. Contact Animal Control?
5. Fire Station Phone Numbers
6. Non-Emergency number for the Waukegan Fire Department
7. Does the Waukegan Fire Department bill for services?
8. How do I receive a copy of a Fire/Ems/Billing report?
9. Freedom of Information Request
10. How do I obtain a smoke detector?

GIS

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

Metra Parking

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1. What is the per hour fee for Metra parking?
2. What are the hours of operation for the Metra Station Parking Lots?
3. Is there a maximum number of hours stay at Metra parking?
4. Is overnight parking allowed at the Metra facility?
5. Do you need exact change for the parking machine?
6. Is a monthly fee available for Metra parking?
7. Who owns and maintains the parking lots at the Metra Station?
8. What telephone number can I call for more information about parking in the Metra lots?

Planning & Zoning

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1. What is the zoning of this property?
2. What kind of fence can I install in my yard?
3. Where can I get a Plat of Survey for my property?

Police - Animal Control

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1. How do I report a lost or found animal?
2. Who do I call if I have a complaint about an animal (e.g. barking dog, dog running at large, well being check)?
3. How do I retrieve my animal after it has been impounded by Animal Control?
4. What are the fees charged by Animal Control in order to reclaim my animal?
5. What vaccinations do you offer for animals at Animal Control and what is the cost?
6. Do you offer microchipping of animals at Animal Control?
7. What do I do if I cannot keep my animal anymore?
8. Where can I find the city ordinance that regulates animals in the city of Waukegan?

Police - Criminal Investigations

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1. I filed a police report about a crime, how do I follow up?
2. How do I obtain an Order of Protection?
3. Where can I report a crime that occurred on the internet?
4. What should I do if my identity has been stolen?

Police - Neighborhood Policing

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1. What are the loud music laws?
2. Are barking dogs illegal?
3. What time is curfew?
4. Can I find out about crime in my neighborhood?
5. How do I obtain an Order of Protection?
6. How do I obtain a Concealed Carry Permit?

Police - Patrol

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1. Where and when can I file a police report?
2. How do I obtain a copy of a police report?

Police - Traffic / Records

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1. How do I obtain a copy of a police report?
2. How do I obtain a copy of an accident report?
3. How do I report a broken parking meter?
4. Are there specific FAQ's for Red Light Photo Enforcement?
5. How do I file a Freedom of Information Act (FOIA) request?
6. Traffic / Records Division location, telephone numbers and hours?
7. Do you accept credit card payments by telephone?
8. Does the Waukegan Police Department offer fingerprinting services to citizens?
9. What methods of payment do you accept at the Records & Traffic Division?
10. Where are the photo enforced red light cameras located at in Waukegan?
11. What is the 3 year analysis for accidents in relation to the red light photo enforcement program at Belvidere St. and Greenbay Rd.?
12. What is the 3 year analysis for accidents in relation to the red light photo enforcement program at Grand Ave. and Greenbay Rd.?
13. What is the 3 year analysis for accidents in relation to the red light photo enforcement program at Lewis Ave. and Glen Flora Ave.?
14. What is the 3 year analysis for accidents in relation to the red light photo enforcement program at Lewis Ave. and Susnet Ave.?

Police - Training & Recruiting

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1. Can I Complete the Application for Police Officer On-Line?
2. What if I don't have access to the Internet or a computer?
3. Are applications for the Waukegan Police Department open to retired military or those with prior law enforcement experience?
4. What does the P.O.W.E.R. test consist of exactly?
5. Do I need a P.O.W.E.R. test card prior to picking up an application?
6. Where can I obtain a P.O.W.E.R. test card?
7. Is there a residency requirement for the upcoming police officer position?

Public Works

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1. Is trash collection unlimited?
2. Can I put anything I want inside the 90-gallon cart?
3. What happens if my cart is overweight?
4. I have a big family and one 90-gallon cart is not enough. What else can I do?
5. I currently do not have a 90-gallon cart. What can I do until I get one delivered?
6. What happens if my 90-gallon cart(s) are missing or stolen?
7. If my 90-gallon cart is broken will it be replaced?
8. How many bulk (furniture) items can I put out on my service day?
9. One recycle bin is not enough for my family. What can I do?

Water

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1. Where can I mail my water bill payment?
2. How can I pay my water bill?