Collector’s Office
106 North Martin Luther King Jr. Avenue
Waukegan, Illinois 60085
Automatic Bank Payment Agreement
and Disclosure Statement
Automatic Bank Payment
The Automatic Bank ACH Payment program is a free service provided
by the City of Waukegan. The program allows you to pay your water
bill directly through your checking or savings account. The amount
of your invoice is deducted from your checking or savings account
on the due date. You no longer have to worry about a late charge
or your check getting lost in the mail. You can cancel your participation
in the program by contacting us no less than thirty (30) days
prior to your due date. If you change banks or need to change
from checking to savings just notify us by sending an updated
Automatic Payment Authorization Form. You can obtain the form
from the web-site or by contacting the Water Billing Department
at (847) 360-0535.
Record of Payment
Your only record of payment will be your statement from your
financial institution. Please keep your statement as proof of
your payment.
Funds Availability
It is your responsibility to have the funds available in the
bank account that you designate for payment on the due date.
If your financial institution, for any reason does not honor
your authorized withdrawal request, it will be treated as a returned
check. A $35.00 charge for non-sufficient funds will be added
to your account for each occurrence of a non-paid debt. The City
reserves the right to remove from the program, any account that
has incurred more than two (2) insufficient, non-paid withdrawals.
You will be notified in writing of this event.
Payment Date
The Automatic Payment will be deducted from your account on the
due date noted on your water bill. You will continue to receive
a quarterly bill. Continue to pay your water bill by check until
the phrase Auto Paid On is printed on the bottom of your bill.
This indicates that your authorization has been processed
and that the billed amount will be deducted from your account
on the date due. Please allow one (1) quarter for the automatic
payment to begin.
Authorization
for Automatic Bank Payment
To enroll in the Automatic Bank Payment Program, submit the completed
Automatic Bank Payment Authorization form. Please include a voided
check from your checking account or a deposit slip from your
savings account with the authorization form. You can obtain the
authorization form from our web-site or by contacting the water
billing department at 847-360-0535.
Termination
of Automatic Bank Payment
Should you decide to stop the Automatic Bank Payment, you must
do so in writing. Please complete and send the Automatic Bank
Payment Termination Form to the Water Billing Department no less
than thirty (30) days prior to your next billing date.
Billing Questions
Should you have questions regarding your water bill, please contact
the Water Department at 847-360-0535, immediately. Upon review
of your account, any required adjustments will be reflected on
your next bill.